Terms and Conditions

Last Updated: December 22, 2025

Effective Date: December 22, 2025

Contact Information:

Startgate

Olympiapark

Spiridon-Louis-Ring 25

80809 München, Germany

Phone: +49 89 23615050

Email: info@star-tgate.com

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Startgate regarding your access to and use of our website, services, and related offerings. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree to these Terms and Conditions in their entirety, you must discontinue use of our services immediately. Your continued use constitutes acceptance of any modifications we may make to these terms.

User Obligations and Responsibilities

1. Legal Compliance

You agree to:

  • Comply with all applicable federal, state, local, and international laws and regulations
  • Ensure that your use of our services does not violate any third-party rights
  • Obtain all necessary permissions, licenses, and approvals for your use of our services
  • Respect intellectual property rights, including copyrights, trademarks, and patents
  • Refrain from engaging in any fraudulent, deceptive, or misleading activities

2. Conduct Requirements

When using our services, you must:

  • Provide accurate, current, and complete information
  • Maintain the security and confidentiality of your account credentials
  • Promptly update information to keep it accurate and current
  • Act in good faith and with professional integrity
  • Respect the rights and dignity of other users and third parties
  • Refrain from harassment, abuse, or threatening behavior

3. Prohibited Activities

You specifically agree not to:

  • Use our services for any unlawful purpose or in violation of these terms
  • Engage in unauthorized data mining, scraping, or automated access
  • Attempt to breach security measures or gain unauthorized system access
  • Distribute viruses, malware, or other harmful code
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt services or servers
  • Reverse engineer, decompile, or disassemble our software
  • Remove, obscure, or alter copyright notices or proprietary markings

4. Content Guidelines

Any content you submit must not:

  • Violate intellectual property rights of third parties
  • Contain defamatory, obscene, or offensive material
  • Promote illegal activities or violate public policy
  • Include false, misleading, or deceptive information
  • Contain personal information of others without consent
  • Infringe on privacy rights or data protection laws

5. Age Requirements

Our services are intended for use by individuals who are at least 18 years of age. By using our services, you represent and warrant that you meet this age requirement or have obtained parental or guardian consent. We reserve the right to request proof of age at any time.

Liability and Warranties

1. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of information
  • Warranties of uninterrupted, timely, secure, or error-free service
  • Warranties regarding results obtained from using our services
  • Warranties that defects will be corrected or that the service is free of viruses

2. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STARTGATE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, use, goodwill, or other intangible losses
  • Damages resulting from unauthorized access to or use of our servers
  • Damages resulting from interruption or cessation of services
  • Damages from bugs, viruses, or other harmful components
  • Damages resulting from third-party conduct or content
  • Damages from errors, mistakes, or inaccuracies in content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US IN THE SIX MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER.

3. Exclusion of Consequential Damages

We shall not be liable for any loss of business opportunities, loss of profits, business interruption, loss of data, or any other commercial damages or losses arising from or related to your use of our services, whether based on warranty, contract, tort, or any other legal theory.

4. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

5. Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability and warranties will be limited to the greatest extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Startgate, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, costs, claims, and demands, including reasonable legal fees, resulting from:

  • Your violation of these Terms and Conditions or any applicable law or regulation
  • Your violation of any rights of third parties, including intellectual property rights
  • Any content you submit, post, or transmit through our services
  • Your use or misuse of our services
  • Your breach of any representations or warranties made herein
  • Any claims made by third parties due to your actions or conduct

This indemnification obligation shall survive termination of these Terms and Conditions and your use of our services.

Legal Information and Dispute Resolution

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the substantive laws of the Federal Republic of Germany, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

2. Jurisdiction

Any legal action, suit, or proceeding arising out of or relating to these Terms and Conditions or your use of our services shall be instituted exclusively in the courts of Munich, Germany. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

3. Dispute Resolution Procedures

Before initiating formal legal proceedings, we encourage you to:

  • Contact us directly to resolve the dispute informally
  • Provide detailed information about the nature of your dispute
  • Allow reasonable time for us to investigate and respond
  • Participate in good faith negotiations to reach a mutually acceptable resolution

4. Time Limitation for Claims

Any claim arising from these Terms and Conditions or your use of our services must be filed within one year after the cause of action arose. Claims filed after this period shall be permanently barred.

5. Waiver of Class Actions

You agree to bring claims against us only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Termination and Suspension

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms and Conditions
  • Violation of applicable laws or regulations
  • Fraudulent, abusive, or illegal activity
  • Request by law enforcement or government agency
  • Unexpected technical or security issues
  • Extended periods of inactivity
  • Discontinuation of service or features

Upon termination, your right to use our services will immediately cease. All provisions of these Terms and Conditions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

Intellectual Property Rights

All content, trademarks, service marks, trade names, logos, and other intellectual property displayed on our website or services are the property of Startgate or respective third-party owners. Nothing in these Terms and Conditions grants you any right or license to use any intellectual property without our prior written consent.

Unauthorized use of our intellectual property may violate copyright, trademark, and other laws and may result in criminal or civil penalties.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), and implement appropriate technical and organizational measures to protect your personal data.

Modifications to Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Changes will become effective immediately upon posting to our website unless otherwise specified. Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our website
  • Updates to the "Last Updated" date

Your continued use of our services following the posting of revised Terms and Conditions constitutes your acceptance of such changes. It is your responsibility to review these terms periodically.

Severability and Waiver

Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent. If such modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Startgate.

Assignment

You may not assign, transfer, or delegate these Terms and Conditions or your rights and obligations hereunder without our prior written consent. We may assign, transfer, or delegate these Terms and Conditions or our rights and obligations without restriction. Any attempted assignment in violation of this provision shall be null and void.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any other legal notices or agreements published on our website, constitute the entire agreement between you and Startgate regarding your use of our services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.

Language

These Terms and Conditions are written in English. Any translations provided are for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.

Contact Information

For questions, concerns, or notices regarding these Terms and Conditions, please contact us:

Startgate

Legal Department

Olympiapark

Spiridon-Louis-Ring 25

80809 München, Germany

Phone: +49 89 23615050

Email: info@star-tgate.com

By using our services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them. If you do not agree to these terms, you must not access or use our services.